Supported Web Browsers

Supported web browsers include:

• Chrome (v 22 and above)

• Safari (v 6 and above)

• Firefox (v 12 and above) -- Some pop-ups may not appear in v. 14 and later.

• Internet Explorer (v 9 and above)

Internet Explorer versions 8 and older have display alignment issues, have slower JavaScript and Flash processing, and some transparencies do not work. Other anomalies include non-rounded corners, no alpha rendering, scroll bars in performance indicators, non-working multi-level menus, a too-large OS Images schedule form, and others. To fix these anomalies, install the Chrome plug-in you can download from the internet. After it installs, close IE and re-open it. The look and feel should improve.

Internet Explorer 9 or above, if set up in compatibility mode with Internet Explorer 7 or Internet Explorer 8 has difficulties rendering the user interface.

Screen resolution must equal or exceed 1280 x 1024 pixels. Users running Safari on an Apple machine must modify Java preference to run applets as their own process. Java Preferences are under Applications > Utilities on OSX.

You can download and install updates if your browser or version varies from those supported. To have all Open Manage Network Manager functionality, you must also install the latest version of Java (v.1.6 or later) Adobe’s Flash and Adobe’s Acrobat that works with these browsers. Flash for 64-bit browsers is currently a preliminary version, but you can typically run a 32-bit browser even in a 64-bit operating system, so Flash features will still be available even if you do not want to run Adobe’s beta software. If Flash is installed, but the screen still requests it, reload the page in the browser. Install the latest Flash. Also: Your screen must be at least 1250 pixels wide.

When no cursor or focus is onscreen, some browsers interpret backspace as the Previous button. Also: Some browsers (Firefox) retain cached pages past their usefulness. To reload a page without cache, for Firefox, hold Shift while clicking the reload button. You can also use Ctrl+Shift+R or Ctrl+F5 to do this. That said, recent Firefox builds have still retained cache even after applying those remedies. Your mileage may vary, but Chrome (or Internet Explorer with the Chrome plug-in) functions correctly now.