Managed Resources

The Managed Resources summary portlet displays the discovered devices on your network, their Network Status, Severity (of their highest recent alarm), Equipment Name, IP Address, and Vendor Name.

Hovering the cursor over a listed device’s IP address produces a popup with its alarm status in the headline (both severity name and color), the % CPU, % Memory, and Ping. See the Managed Resources Expanded section for a description of columns and additional capabilities in that version of the portlet. Icons that appear next to the equipment name have some significance. For example:


Device Type




Router or Switch/Router


Wireless Virtual Controller


Wireless Access Point

You can schedule actions selected here in addition to executing them immediately. See How to: Schedule Actions for more. Right-clicking a listed resource can display the following menu items:

General > Entity Change SettingsContainer View portlet, or if it is in expanded mode, refresh does not occur automatically, but you can manually refresh it.

A small clock icon in the upper right corner of the portlet indicates that auto refresh is enabled.

New -- You can create a new device without discovering it with this menu item. Select the device vendor, model and type in the next screen, then fill in the information about the device in the editor that appears after that selection.

The editor description appears below.

Edit -- This lets you use the following screens:



Management Interface

• Custom Attributes -- This tab appears only if you have configured custom attributes. See Redcell > Data Configuration for more about them.

Click Save to preserve any changes made in these screens to Open Manage Network Manager’s database, or Close to abandon any changes made in editor screens. Unless the device is a printer, changes to these screens typically make database changes, not changes on the device.

You can edit fields like Notes and Description in subcomponent cards by right-clicking them in the resource tree.


This screen may vary for different kinds of devices. Its General Details panel displays the Name, Description, Vendor, Location, Contact, and Equipment Icon for the selected device.

The Extended Details panel includes Network, Properties and Settings tabs. These let you view or alter things like IP Address, DNS Hostname, Manage by Hostname, Network Status, Model and Equipment Type, Serial Number, Software Version Firmware and Hardware versions. The Settings tab lists the System Object ID, Date created (the date this managed device entered the database), Creator (the user who discovered or created the device), Install Date, Administrative State (see the Manage > Administrative State menu below), Operational State, and any Notes about the device.

Changing fields in the Editor screens like Network Status, Administrative State, Operational State (and MAC address for ports) do not change the device; they change only the Open Manage Network Manager database. You can alter these fields to take notes or set aspirational values, but no change goes to the device, and resync eradicates changes made if the device has conflicting values.

Management Interface

This lists the management interfaces for the selected device, including the IP Address, Port, Retries, and Timeout.You can Add interfaces with the button in the upper right corner, delete them with the icon to the right of the listed interface.

If an operation produces an error saying the device lacks authentications, if none exists that corresponds to the authentication type, make sure that you add a management interface as well as authentication to remedy that problem.


This lists the authentications for the selected device. You can Add authentications with the button in the upper right corner, delete them with the icon to the right of the listed authentication. These originate in the portlet described in Authentication.

Details -- Displays several tabs with detailed resource information. A reminder of the selected device’s name appears above the tab bar. See Equipment Details for more information about this screen.

Not all devices support the options listed below for the Manage menu.

Manage > Management State -- This lets you select from the following alternatives:

Normal -- The device is unconstrained by the other Administrative States. Changing from Suspended to Normal stops alarm suppression. Standard access, and inclusion in right-to-manage count.

Decommissioned -- While this device is in inventory, it is not active. No device access allowed, no Monitor associations, no event processing, no Management Interfaces, no Authentication, no links, and no services are permitted.

Suspended -- All device-related activities are suspended. No device access allowed, Monitoring Suspended, No event processing, Counts against right-to-manage.

Planned -- Planned device. No device access allowed, no monitor associations, and no event processing.

Maintenance -- Neither alarms or polling apply to the device. Does allow resync and Adaptive CLI. Standard device access.

Write functional permissions control whether the Management State menu item appears in this menu.

Manage > Maintenance Log -- View the maintenance log for the selected device. See Equipment Details for more about maintenance logging capabilities.

Manage > Control: Reboot  -- Reboot the selected device.

Manage > Control: Shut Down  -- Shut down the selected device.

Manage > Factory Reset  -- Reset the device to factory defaults.

Visualize -- Create a topology map of the selected resources. See Display Strategies for more about such maps.

Actions -- Actions you can initiate here can include things Adaptive CLI Actions (see Actions and Adaptive CLI), and other actions specific to the selected device.

Actions (including Adaptive CLI) appear in SHOW, CONFIG and in some cases MANAGE categories. The list that appears depends on the device selected. You can also open search field by clicking the magnifying glass at the bottom of this screen. Using that field, the list narrows to actions matching your search string. Select one, and click Load Selected to run it manually.

See Actions Portlet for more about configuring activities.

When you schedule an action (clicking the Add Schedule button) through these screens, click Apply to accept the schedule. Finally, you must click Save in the Action Selection screen after confirming the schedule, or no schedule applies.

Since menu items appear in alphabetical order, this may be in a different location, depending on the device vendor name.

Change Management  -- Select from Change Determination to run that process (see Change Determination Process), Execute Proscan, to execute any Proscan policies connected to the selected device, or Execute Proscan Policy to execute any Proscan. See ProScan Portlet for more about these.

Adaptive CLI -- This displays Adaptive CLIs related to the selected device, and opens with a screen where you can enter any relevant parameters for those commands. See the previous Action menu item’s description, and Actions and Adaptive CLI for more about these.

Direct Access -- This opens a sub-menu where you can select the type of available direct cut-through access to the selected device, or ICMP ping that device. See MIB Browser and Terminal for more the about the available direct access options.

The client must have Java installed (and updated) for direct access to function correctly.

Your ability to open a telnet session with a device depends on having the correct telnet authentication. If you have only partially discovered a device with SNMP, but without telnet, then direct access telnet connection will not work, nor will Adaptive CLIs. To repair such partial discoveries, edit the device and add the correct telnet authentication and a telnet management interface.

Event Management -- This lets you suppress or update alarms related to the selected resource. You can Start Alarm Suppression (Stop appears, once you have started suppression), Stop All Alarm Suppression, Schedule Alarm Suppression, View Active Suppression(s), and Resync Alarms (corrects Open Manage Network Manager’s display to match the latest information from the device already in the database; device resync does this too, for the selected device). Alarms resync for all devices. This corrects the display when the alarm color displayed, either here or in topologies, does not match the highest severity alarm for the device in the alarm portlet. Open Manage Network Manager issues no alerts when resync occurs.

When you Start alarm suppression, first enter a description in a subsequent screen, then a Success / Failure message appears confirming suppression has started.

Schedule displays a Parameters screen where you can describe the scheduled suppression and select a duration and any additional suppression targets. The Schedule tab on this screen lets you start suppression at a specific time and configure any recurrence, and termination (Stopping on) for the scheduled suppression. The termination can either be a date, a number of occurrences or Never.

Deleting, stopping or disabling a schedule does not interrupt suppression, once it has started. You must right click selected devices and select Stop All Alarm Suppression. You can also delete suppressions after you select Event Management > View Active Suppression(s).

The viewer lists devices for which alarm suppression is active, their description and configuring user. Click the Stop Suppression icon to the right of listed devices to terminate their alarm suppression.

Suppressed events / alarms do not appear in the Alarm display, but, unlike rejected events, the Event History screen can display a record of them.

File Management -- View a current configuration file, compare it to previous backups, backup, restore, import or export a configuration file. You can also deploy firmware to devices from this menu.

If you go to the Configuration Files portlet, you can also edit backed up configuration files. See File Management for details.

Links -- Create a new link or discover links between members of the selected group, and others. See New Link and Link Discovery for details.

Performance -- Select from the following options:

Show Performance – This displays a dashboard with various performance metrics for the selected device. These can include packet counts, RTT (round-trip time) measure­ments, and CPU / Memory utilization graphs.See Dash­board Views and Show Performance Templates for more about re-using and managing these capabilities.

To remove/hide graphs that appear here, add the a prop­erty to oware/synergy/conf/ For example, show.perf.exclude=MinRTT,AvgRTT,MaxRTT conceals RTT graphs. Restart the synergy server for this to take effect. Find the attribute names in the Calculated Metrics screen of Open Manage Network Manager’s monitor edi­tor.

An alternative way to find attribute names: Invoke Show Performance. Click the pencil icon to edit the dashboard. The attribute names appear at the bottom of the screen.

Show Top Talkers – This displays a Top Talkers Dashboard of performance metrics for the selected resource. Use the icon in the top right corner to re-configure the default display. See Dashboard Views and Top N [Assets] for more information.

Show Key Metrics – This lets you see available key metrics for the selected resource, and configure their display.

Resource Groups -- This lets you add the selected device to new Dynamic or Static groups, or to existing groups. See for Managed Resource Groups more about this.

Resync -- This re-queries the device for more current information, including alarms.

Traffic Analyzer -- Register configures the selected device to appear in the Traffic Flows displays (see Traffic Flow Analyzer).

Show Traffic displays the traffic flow information for registered devices in an expanded Traffic Flow portlet. This displays Traffic Flow Analysis data that contains the endpoint for the selected device IP (if available) whether or not it is a Registered exporter.

Services -- If you have the Service Center option installed, sub-menus let you Redeploy and Undeploy services for the device. A subsequent selector screen lets you pick the service.

Traffic Analyzer -- Register or Unregister the selected resource for traffic analysis. You can also select Show Traffic to see a screen with traffic for the selected device. See Traffic Flow Analyzer for more about Traffic Flow.

You can also display a Registered column in the Managed Resource portlet, and click the heading to sort the Flow exporters to the top of the display.

Delete -- Remove the selected device from inventory.

View as PDF -- Displays the selected device as an Acrobat pdf. See View as PDF.