Recommended Operating System Versions

Disable firewall products during initial installation and testing. The following are recommended operating system versions:

• Microsoft Windows® -- This application supports most Windows operating systems from Windows XP forward, with their latest service packs. The supported operating systems are: Windows 2003 (Standard, Enterprise and Web), Windows XP (Pro) SP3 or later, Windows Vista (Business or Ultimate), Windows Server 2008, Enterprise Edition, and Windows 7 (Business or better). This is a 32-bit application, however it has been tested for Windows on both 32- and 64-bit operating system versions, and supports both in the Windows versions supported.


Windows Terminal Server is not supported. The installer becomes non-responsive with Data Execution Prevention enabled. This option is disabled by default on Windows Server 2008, but is enabled on a Windows Server 2008 machine running Terminal Server.

Also: You must disable User Access Control if you are installing on Vista or Windows Server 2008.

Also: Installer may halt when pre-existing bash sessions or cmd sessions left are open. Close all such sessions.

Finally: In Vista, you must either to disable User Account Control or run application server as service. Another option is to run as administrator on startappserver. In Vista, right click the startappserver icon and select run as administrator.


To manage Windows systems--in single server deployments, you must install this application on a Windows host. In distributed deployments, a mediation server installed on Windows must communicate to managed Windows systems.

Windows installation also installs Internet Information Services (IIS)--formerly called Internet Information Server. That installation does not turn IIS on by default. Do not enable IIS on the host(s) running Redcell’s application server.

• Linux -- This application supports Redhat® (Enterprise® version 4, 4r5 or 5) and SUSE® (version 9 or 10) Linux, 64-bit only. See 32-bit Linux Libraries for some additional requirements.

• Solaris --  v10 (64-bit only)


This application cannot install on Solaris where only a Core System Support Solaris installation exists. Solaris must have at least an End User System level installation before the application can install.