Other Logging

The getlogs script is now included with your software. It creates a logs.jar file in the root installation directory, and moves any existing copy of logs.jar to oware\temp. This jar compresses all logs necessary for troubleshooting. Read the jar yourself, or forward this jar to technical support to help troubleshoot.

When troubleshooting (or contacting technical support), you may find pertinent information in logs located in the following directories:

..\oware\jboss-<version number>\server\oware\log

..\oware\temp\soniqmq.log

..\app_setup.log

..\db_setup.log