q Installation host: Log in as an administrative user. An administrative user can write to the installation target directory. Do not log in with a user name that is Administrator on Windows XP or a name that contains spaces. Also: You must have root access to install on UNIX, but do not install as user root.
q Remove Firewall barriers: Remove firewall barriers between hosts and/or between your installation and Monitored Devices. Best practice is to take down the firewall, install the application, then put it back up.
q Directories: The source directory should not be the same as installation target directory
q MySQL: Some Linux packages include MySQL by default. Uninstall any existing MySQL if you are using that database with Redcell.
q Clocks: Clocks on all hosts where you install must be synchronized.
q Fixed IP Address: Redcell requires a static IP address.
Starting Redcell (After installation)
q Host Login: Do not start application when logged in as root or dorado.
q Database Running, Connected: Make sure your database is running. MySQL installs automatically as a service, Oracle must be started separately. Make sure your database connects to the application server if it is on a separate host.
q Start Application Server: If you installed Redcell as a service, right-click the procman icon (in the tray), or the startappserver icon, and start application server. The Windows tray icon may prematurely indicate application server has started. Workaround: Wait a little, and the application server will catch up to the icon.
When initiated from the tray icon, startup changes its color from red to yellow to green, when complete. Once the icon has turned green, the web client may display the message “"The Redcell Synergy server is currently starting up. This page will refresh when the Redcell Synergy server has fully started." This message indicates the Redcell Synergy application server requires extra time to start. When the message does occur connect the web browser again after a few minutes.
Login: Default login is admin, password admin.
Discovery (After startup)
q Connectivity: Insure application server has connectivity to devices to discover. One easy way to do this is to ping the discovery target from application server.
q Device Login/Passwords: Needed for discovery targets. Typically these include SNMP communities and CLI login / password combinations.
q Device Access: Insure Redcell’s host is authorized to manage to the device(s). Configure devices’ ACLs to admit this application’s access / management.
Backup / Restore / Deploy (After device discovery)
q FTP Server: Make sure an external FTP server is running and has network access to the target device(s). Typically FTP servers must be on the same side of firewalls as managed devices. Redcell’s internal FTP server is for testing only.
Alarms / Monitoring
q Minimize Network Traffic: Configure “chatty” devices to quiet down. Use Suppress Alarms to keep performance at acceptable levels, and database archiving so the database does not fill up.