To enhance performance, Redcell 7.0 includes a 64-bit application with 64-bit JDK and MySQL. Except for Windows, where you can still install and upgrade 32-bit versions, other operating systems support 64-bit only for fresh installations.
If you upgrade from one version of Redcell Synergy to another, make sure you clear your browser’s cache if you have difficulties seeing the upgraded version.
Best practice is to re-index after upgrading. To re-index go to Control Panel > Server Administration and then click on the Reindex all search indexes. This panel is visible to administrators only, and contains helpful information about the server.
Here is the matrix of supported installations and migrations:
Perform Patch Upgrades
The patch process for patching the web portal is as follows:
1. Copy the *.ddp and *.ocp files to the installation root directory.
2. Copy the patched NetViewFactory.war and synergy-tomcat-xxxxx.zip to the installation root.
These must replace any old files in the installation package that are not on the installed instance.
3. Re-run the installation.
If you know there were no changes to the user interface side and only the backend bridge (NetViewFactory) then you can shut down your application server and replace the NetViewFactory.war in the oware/jboss-x.x/../deploy directory and then restart the application server.
Redcell Synergy changes the port for Web Services from 80 to 8089.