Redcell 7.0

To enhance performance, Redcell 7.0 includes a 64-bit application with 64-bit JDK and MySQL. Except for Windows, where you can still install and upgrade 32-bit versions, other operating systems support 64-bit only for fresh installations.

If you upgrade from one version of Redcell Synergy to another, make sure you clear your browser’s cache if you have difficulties seeing the upgraded version.

Best practice is to re-index after upgrading. To re-index go to Control Panel > Server Administration and then click on the Reindex all search indexes. This panel is visible to administrators only, and contains helpful information about the server.

Here is the matrix of supported installations and migrations:

OS (Operating System)

OS Bit 32/64 (bits)

Redcell application bit architecture

Supported in previous versions?

Upgrade/Migrate to ­Redcell 7 64-bit

Redcell 7 Fresh install

Windows 32

 

32

32

Not Supported

NA

NA

64

32

Currently supported

NO

NO

Windows 64

 

64

32

Currently supported

YES (OPTION for 32- or 64-bit)

YES

64

64

Redcell 7 (64 bit JDK and MySQL)

YES

YES

Red Hat Linux 32

 

32

32

Only in previous versions

NA

NO

64

32

Only in previous versions

NO

NO

Red Hat Linux 64

 

64

32

Currently supported

YES (FORCE 64-bit upgrade, no 32-bit)

YES - 64-bit

64

64

Redcell 7 (64 bit JDK and MySQL)

YES

YES

Solaris 64

64

64

Currently supported (64 bit JDK began in 6.1.x. v.7 adds MySQL 64 bit)

YES

YES

Perform Patch Upgrades

The patch process for patching the web portal is as follows:

1. Copy the *.ddp and *.ocp files to the installation root directory.

2. Copy the patched NetViewFactory.war and synergy-tomcat-xxxxx.zip to the installation root.

These must replace any old files in the installation package that are not on the installed instance.

3. Re-run the installation.

If you know there were no changes to the user interface side and only the backend bridge (NetViewFactory) then you can shut down your application server and replace the NetViewFactory.war in the oware/jboss-x.x/../deploy directory and then restart the application server.

Redcell Synergy changes the port for Web Services from 80 to 8089.